Frequently Asked Questions
Everything you need to know about shopping with Complete Care Medical Supply
What is the typical shipping timeline for orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
What is your return policy for medical apparel and supplies?
We offer a 30-day return window for unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain medical supplies and opened compression garments may be ineligible for return.
How do I ensure I am ordering the correct size?
Each product page features a detailed sizing chart specific to the brand. We recommend measuring your bust, waist, and hips to compare against our measurements for the best fit in scrubs and lab coats.
Do you offer bulk discounts for medical offices or clinics?
Yes, we provide special pricing for group orders and healthcare facilities. Please contact our corporate sales team through the 'Bulk Orders' page for a customized quote.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Are your products compliant with medical industry standards?
Absolutely. All our fashion-forward medical apparel is designed with high-quality, antimicrobial, and fluid-resistant fabrics that meet professional healthcare environment standards.